Tour Executive
Hamilton and Chase
Location: New York

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Hamilton and Chase is an award-winning luxury tour operator specializing in tailor-made, private-guided experiences to the world’s most extraordinary destinations. Our mission is ‘to create experiences that change lives,’ and as we expand, we are seeking passionate and highly motivated sales professionals with travel experience to join our dynamic and collaborative team.

To learn more about Hamilton and Chase, visit hamiltonandchase.com.

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Job Mandate

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At Hamilton and Chase, we’re looking for a talented Tour Executive to leverage their sales acumen and enthusiasm for travel to elevate our brand. Reporting to the Sales Manager, you’ll be responsible for curating exceptional travel experiences and communicating our unique offerings to clients. You will work closely with our dedicated sales and marketing teams, as well as collaborate with stakeholders across departments. If you are passionate about travel, thrive in a collaborative and fast-paced environment, and excel in client relations, this role is for you.

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The Company

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Headquartered in New York, Hamilton, and Chase deliver the world’s most personalized travel experiences. We create journeys tailored specifically for each client, accompanied by local private guides who showcase the authentic best of their destination. Our extraordinary team members, with deep knowledge of over 120 countries, power our commitment to delivering unique and memorable adventures. Across all our brands—Tours, Cruises, Villas, Yachts, Jets, and Air—we invite you to See the world, differently.

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Responsibilities

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• Engage with clients to understand their travel preferences and design customized itineraries that meet their needs.

• Communicate the unique value propositions of our tours through various channels, including emails, digital content, and in-person presentations.

• Collaborate with marketing to develop compelling sales materials and promotional content.

• Foster strong relationships with clients and provide exceptional customer service throughout the booking process.

• Stay informed about travel industry trends and competitor offerings to ensure our services remain competitive.

• Embrace feedback and incorporate it to improve client interactions and sales strategies.

• Work independently and manage multiple projects in a fast-paced environment while maintaining high-quality standards.

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The Ideal Candidate Will...

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• Have a passion for luxury travel and a desire to create unforgettable experiences for clients.

• Be results-driven, with the ability to thrive in a high-performance entrepreneurial environment.

• Appreciate the nuances of different cultures and the emotional aspects of travel.

• Possess strong communication and interpersonal skills, enabling them to build rapport with clients and colleagues alike.

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Qualifications

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• Proven experience in travel sales or a related field, with a strong portfolio of successful client engagements.

• Proficiency in Microsoft Office Suite (e.g., Word, Excel, PowerPoint).

• Familiarity with travel booking platforms and customer relationship management (CRM) systems.

• A bachelor’s degree, college diploma, or equivalent experience in tourism or hospitality is preferred.

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We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please let us know when completing your application.

Thank you to all candidates for their interest; however, only those selected for an interview will be contacted.