At Hamilton & Chase, accessible from www.hamiltonandchase.com, one of our main priorities is protecting the privacy of our visitors and customers. This Privacy Policy document outlines the types of information we collect and record, how we use it, and the measures we take to safeguard your data.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect at Hamilton & Chase. This policy does not apply to information collected offline or via channels other than this website.

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CONSENT

By using our website or providing your information, you consent to our Privacy Policy and agree to its terms, including consent to receive SMS messages as outlined in this policy.​

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Opt-In Consent for SMS Communications
By providing your phone number, you agree to receive text messages from Hamilton & Chase, including booking confirmations, updates, and support messages. Message and data rates may apply. Message frequency may vary depending on your interactions and inquiries.

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Non-Sharing of Mobile Numbers
Hamilton & Chase respects your privacy. We do not sell, share, or distribute your phone number or any personal information to third parties, except as required to provide services or comply with legal obligations. For more information, please refer to our Privacy Policy.

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Message and Data Rates Disclosure
Standard message and data rates may apply when you receive messages from Hamilton & Chase. These charges are determined by your mobile carrier.

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Unsubscribe
You can opt out of receiving messages at any time by replying STOP to any message.

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INFORMATION WE COLLECT
The personal information you are asked to provide, and the reasons for its collection, will be made clear to you at the point of collection.

Information You Provide:
Personal details: Name, email address, phone number, and mailing address.
Transactional information: Details about your bookings, inquiries, and preferences.
Communications: Messages, attachments, and feedback you share with us.
Information Automatically Collected:
Log Data: IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and time stamps.
Cookies: Preferences, session information, and pages accessed to enhance your experience.

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HOW WE USE YOUR INFORMATION

We use the collected information to:

• Provide, operate, and maintain our website and services.

• Process your bookings, manage communications, and provide customer support.

• Improve, personalize, and expand our website and services.

• Develop new products, services, features, and functionality.

• Send transactional communications such as booking confirmations and SMS updates.

• Comply with legal requirements and prevent fraud.

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SMS MESSAGING AND CONSENT

By providing your phone number, you consent to receive SMS updates and communications, including:

• Booking confirmations and reminders.

• Updates about your inquiries or travel plans.

• Support and account-related information.

Message Disclosure:

• Message frequency varies based on user interaction and service needs.

• Standard message and data rates may apply.

• You can opt out at any time by replying STOP to any message.

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LOG FILES

Thomas and Fitch follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

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COOKIES AND WEB BEACONS

Like any other website, Thomas and Fitch use 'cookies. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

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ADVERTISING PARTNERS PRIVACY POLICY

You may consult this list to find the Privacy Policy for each of the advertising partners of Hamilton & Chase

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Thomas and Fitch, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Thomas and Fitch have no access to or control over these cookies that are used by third-party advertisers.

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THIRD-PARTY PRIVACY POLICY

Thomas and Fitch's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

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CCPA PRIVACY RIGHTS (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

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GDPR DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

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CHILDREN INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Thomas and Fitch does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

 

CONTACT US

If you have questions about this policy or would like to exercise your rights, please contact us at:

• Email: explore@hamiltonandchase.com

• Phone: +1 646-466-6841     

• Website: https://www.hamiltonandchase.com/tour-form

Effective Date: 2024.9.1